By Sharon A.M. MacLean
Still not convinced that social enterprise adds to your bottom line? You’re not alone.
“Only 52% of companies say that executives are informed, engaged, and aligned with their company’s social strategy,” reports the Altimeter Group on the state of social business. The path to social enterprise is being limited by a dearth of executive buy-in, says the research authority.
Too bad. CEOs might take social enterprise more seriously if they knew that modern marketers deliver on average 20% more revenue and 60% higher profit growth. McKinsey and Company-named in the top 10 of Fortune magazine’s World’s Best Companies for Leaders says leaders must champion social change if it’s ever going to happen for an organization.
Can you afford to be beaten to the bottom line by your competitors?
HubSpot hands out these stats: 72% of salespeople who use social media outperform their colleagues who aren’t using it. That includes your competitors.
Here’s more evidence from these experts.
Melonie Dodaro: Over 55% of profiles on LinkedIn are incomplete. Translation: lost business. Optimize your online presence for both the company and for sales reps, says Dodaro.
I agree. Only a third of the contacts in my own list on LinkedIn have been completed properly. Very difficult to enjoy the fruits of social selling if the seeds have blown away.
Jesse Noyse, Kapost (pictured above): Marketers need to practice accountability and answer these questions:
- Who creates content and what role will they play?
- How will we prioritize topics?
- What resources do we have to create content?
- What resources will we need to add?
- How do we get content out of the door?
- What can we do to ensure our content gets seen externally and internally?
- How do we measure return on investment?
Nick Johnson, Incite Marketing and Communications:Incite recently polled their network of big brand marketers on The Future of Content. Only 21% of respondents felt they were even close to approaching audience saturation. There’s still a lot of room to grow.
Nataly Kelly, MarketingProfs: Take some training. This may include social media boot camps to get your leadership team on the same song page.
Here’s one from my client files: In the case of Affordable Storage Sherwood Park, Sharon Romank and staff thought self storage was too boring for a newsletter topic.
That theory was disproved soon enough with open rates reaching 55%. The industry average for products and services: 16.4%.
How did we do it? Affordable agreed to revisit their vision and mission statements…get clear on customer personas for a tighter writing style…deliver relevant copy for their customers.
It’s time business leaders get onside with social selling. Yet, marketers also must be prepared to demonstrate results.
Life-long communications strategist Sharon MacLean owned and published a traditional print magazine over 21 years for business people. She now applies her enhanced knowledge in digital marketing to the needs of her clients and believes in the value of combining the best of both worlds.[contact-form-7 404 "Not Found"]